I'm getting a black screen with no sound.

Select Open on the pop-up menu. Quit all open browsers - including this window! Tap the X in the top left corner of the Netflix icon, then tap Delete. Add Your Answer Hi i have a zepad zt ics running android 4. Set the View by selector in the upper right to Category. Turn your TV on.

Chemistry Engineering Mathematics Physics. Hi i have a zepad zt ics running android 4. This site is best viewed while logged in. For you to view movies or go to Netflix, you can try these options. Someone else on the wifi might be streaming it or just trying to trick you or something I would also like help with that. Was this answer helpful? Suggested Solutions 10 What's this? For you to view movies or go to Netflix , you can try these options. Hello, i am trying to connect my tv - a panasonic p42gt30b to a pc as it does not receive netflix of any other film application.

This answer closely relates to:. Someone else on the wifi might be streaming it or just trying to trick you or something. Why is my netflix is streaming to my tv via chrome cast but i do not have netflix running on my device?

Why is my netflix and bbc iplayer screen green? Use the code that has given to you or that pops on your BP. I am a mbr of netflix running the internet through my bp device. Have go cleaver netbook R how do i get iplayer downloads. Why cant i get bbc iplayer on my cnm android 4. Have you tried to let it air out or using a hair dryer? Had my android in my pocket while i was running in the rain and now the touchscreen will not work Turn phone off, take battery out for 10 seconds.

My android zepad just froze, what should i do? How do i download an app on my android 4. How do i download an app for my android 4. Try zp adhoc wifi switcher. I have a zepad zt ics running android 4.

Add Your Answer Hi i have a zepad zt ics running android 4. I do not feel that the current OS on the tablet is correctly formatted therefore I would like to downgrade to the Gingerbread 2. This discussion closely relates to:. I can hear Netflix on my Zepad tablet but can not see them. What do I need to do? Anonymous "Hi i have a zepad zt ics running android 4.

My tablet does not see the ad hoc network created by the PC or from my nokia N8. I would like to connect to the internet with my nokia N8 which is able to create ad hoc networks! Anonymous "I have lost my gps ant for my zepad To help us investigate, please contact customer service. If you're using Chrome, you may want to disable unnecessary add-ons before trying again. To disable extensions in Chrome:.

In the list of extensions, use the toggle to disable any extensions that are currently enabled enabled extensions will display a blue toggle. If these steps resolve your issue, you may want to try enabling your extensions one by one to see which one is preventing pages on the Netflix site from loading properly.

If your browser is unresponsive and you are unable to use the Back button to return to the previous page, use this article instead. If you usually use a bookmark to visit Netflix, try typing www. If this resolved your issue, update your bookmark URL to www. In the Clear the following items from dropdown, select the beginning of time.

In the Time Range to Clear dropdown, select Everything. Under Details , uncheck everything except Cache. In the Obliterate the following items from drop-down, select the beginning of time. Select Reset Safari and uncheck everything except Remove all website data. Select the Menu icon from the upper right corner of your browser. You may be running an outdated version of the Silverlight plug-in, or the plug-in may have become corrupted. Quit all open browsers - including this window! You may want to print the following steps.

Click the Finder icon from the Dock at the bottom of the screen. In the menu bar at the top of the screen, select Go , then select Computer. Click the Trash icon and select Empty. Once you have emptied your Trash , Microsoft Silverlight uninstallation is complete. Sign in to Netflix.

Follow the prompts to download and install Silverlight on your Mac. Some members may encounter the message Silverlight. This is fairly common for applications that are not downloaded from the Mac App store. If you encounter this message, continue with the following steps to complete your Silverlight installation. Right-click or hold the Control key on your keyboard and click on Silverlight. Select Open on the prompt that says "Silverlight.

Are you sure you want to open it? Sometimes anti-virus software can interfere with the player Netflix uses to play TV shows and movies. If a TV show or movie resumes after you've quit your anti-virus software, this may indicate that the software is outdated or unintentionally preventing Netflix from playing.

Please reach out to your anti-virus software manufacturer to address these issues. The issue may be caused by adware installed on your machine. For detailed steps for resolving this problem, see our Ads and Pop-ups When Streaming article. If Netflix is unresponsive and you are unable to use your browser's Back button to return to the previous page, use this article instead.

In the Clear the following items from drop-down, select the beginning of time. Select the Gear icon. Under Browsing History , select Delete. Uncheck everything except Cached data files and Cookies and saved website data.

From the items listed, right-click or press and hold on touchscreen devices on your preferred browser icon Netflix supports Internet Explorer, Firefox, Opera, and Google Chrome. If these steps allow you to stream TV shows and movies from Netflix. Click the Chrome menu button on the browser toolbar. In the Time Range drop-down, select All time. Swipe from the right edge of the screen, then tap Settings.

If you're using a mouse, point to the lower right corner of the screen, then click Settings. Underneath Programs , select Uninstall a program. Set the View by selector in the upper right to Category. Under Programs , select Uninstall a program. Follow the prompts to download and install Silverlight on your Windows PC. If you're not already at the home screen, hold the PS button in the middle of the controller, select Quit , then select Yes.

Select Yes to confirm you want to download software. The Netflix app will now begin downloading. If you do not see the Netflix app, follow the steps below to download it from the PlayStation store.

See Microsoft's Xbox support site for specific steps to resolve the error. To resolve the issue:. Contact the TV manufacturer for further assistance. When you are prompted with the message Do you want to shut down your Kindle? Once the device is completely powered off, hold the Power button until you are presented with the Kindle or Amazon logo.

Make sure the issue isn't being caused by an outdated version of the Netflix app by removing it from your iOS device and reinstalling it. From your iPhone, iPad, or iPod touch home screen, press and hold the Netflix app until it shakes. Tap the X in the top left corner of the Netflix icon, then tap Delete. Once deleted, press the Home button to stop the shaking. Tap the cloud icon. You will need to enter your iTunes password to install the app.

Enter the email and password for your Netflix account and tap Sign In. Press the Home button on your Roku remote to navigate to the Roku home screen. Select Netflix from the home screen and follow the prompts to reactivate the app. Highlight the Netflix app and press the star key on the remote. While your TV is unplugged, press and hold the power button on the TV for 5 seconds to discharge it.

If you cannot access the power button or your TV does not have one, leave your TV unplugged for at least 3 minutes. If you do not have a Tools button, proceed to the next set of troubleshooting steps. If you are still getting a black screen, please try Netflix again in 20 minutes. It can take this long for the app to complete setup. Your PIN is by default. If you are getting a black screen, please try Netflix again in 20 minutes.

Select Sign out , Start Over or Deactivate. Start Your Free Month. Help Center I'm getting a black screen with no sound. I'm getting a black screen with no sound. When do you see a black screen? When you launch the Netflix app. Return to the previous menu. Return to the previous menu and try to launch the Netflix app again. Unplug your device from power for at least 1 minute. While the device is unplugged, press the power button on the device to discharge it. Plug your device back in.

Turn your device on with the power button. Contact your device manufacturer. To get back to watching Netflix, you'll want to contact your device manufacturer and ask for the following: Help upgrading to the latest firmware for the device.

Help performing a factory reset. When you try to play a TV show or movie. Return to the previous menu and try to play your TV show or movie again. Sign out of Netflix. Begin from the Netflix home screen. Navigate left to open the menu, then select Settings. Select Yes to confirm. Troubleshoot network connection issues. At any other time. Google Chromebook or Chromebox. To disable extensions in Chrome: In the Address Bar in Chrome, type chrome: When you try to visit Netflix.

Return to the previous page. Return to the previous page and try to play your TV show or movie again. Are you using a bookmark to visit Netflix? Clear your browser cache. Open your internet browser and follow the steps below. Chrome version 61 or later: Click the Menu button. Select Clear Browsing Data. Uncheck everything except Cached images and files.

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Zt ics wifi. How to connect laptop hdmi to set top box hdmi port,how can i watch tv in my lap top using hdmi cable? Hi. i have a hp pavilion g series which has hdmi port but no options under video for hdmi. therefore, i am unable to connect to tv. do you have tips? If you get a black or blank screen with no sound when you try to watch or launch Netflix, use this article to resolve the issue.