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After wasting a day, I am abandoning Skype as it forces you to link to a Microsoft account, if you have an old skype account, one cannot unlink that from your Microsoft acc I checked this with support , so you have to create a new Microsoft account, BUT you cannot use just any old email address to create a Microsoft acc, no no, its got to be a generic domain such as Gmail not a work domain. So, sadly, I am now looking to replace Skype. Click members of your contact list to add them to the group. Amazing how bad the changes have made Skype. After 2 days of using Skype I have been reminded once again why you should never use Microsoft products. Where do you want to go today?

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Simply tap on the call tab on Skype Lite, and start the group call with your friends on Skype Lite. Anyone who receives the group video call link from you can join the call as a guest on Skype Lite right away by providing a name, without the need to sign up or sign into a Skype account any more. What is SMS Insights? SMS Insights is designed to intelligently pull relevant information from your SMS messages and present it at a glance in smart categories such as financial, appointments or travel.

Behind the scenes, Microsoft uses machine learning models to classify and extract relevant information from SMS on your phones. These models are run locally on your phones and completely automated. What are the key user benefits of SMS Insights? Skype video and voice calls, instant messaging and cheap international calls. A faster version of Messenger that works in all network conditions. Message and video call your family and friends for free! But when in the world will I be skyping with my house painter or with the post office!

And now they've added some stupid Highlights and other crap, but there is no way of accessing old contacts. The sad thing is that I use to talk to my parents and it's not going to be easy to get them to try something new It no longer works on my android do to an update, and I don't feel like I should have to buy a new phone for it to work.

The frustration started with Microsoft buying out Skype and then making us play by their rules, which means you WILL spend more money than you would have when Skype was a standalone company. I read the first 30 comments or so and didn't see any one else mention the problem I consistently have with Skype so maybe it is uncommon but I've been experiencing this for 3 years now. Skype does not speak to IVR systems well. I live overseas but have to call numbers in the US a lot and so often I have to make a selection from a menu or input a security code or account number and what I type in is not what Skype sends through.

For example, if I'm dialing into a conference call and my participant code is I'm told that I entered the wrong code. Many of these systems will read back what they think I entered and say "the code you entered, , is not valid" even though I can see on my screen in the Skype app that I clearly entered If I try enough times it will eventually send the number I typed but there have been many times when I had to call in times to get it to go through.

This makes any call to a bank or government number a nightmare. It has also caused me to constantly be up to 15 minutes late to important conference calls for work. The last company I worked for implemented Skype for business which uses a separate app and it never had this problem so its clearly something they know how to fix if they cared to.

Since the forced update, my Skype credit is ignored by Skype on the iphone, and the app keeps asking me to add Skype credit which I have aplenty. But it works fine on the computer. I used Skype for years. I don't want to anymore. I cannot have good, instant communications with my team when Skype is down which lately has been way too often. Other reasons include dropped calls, distorted calls, the lack of choice in my status, etc.

Microsoft has yet again ruined what was once a good thing. I am looking into other programs than Skype - I thought it was just my internet but it seems that other people here is having the same problems as I - i. I am looking for an alternative to skype because the last couple of versions have changed things I liked about skype such as:. Skype keeps flagging every username I make as spam and it is unrecoverable every time.

I get max 2 weeks with each one before it says I am sending spammy emails, when I haven't sent any. To re-activate my account they want my phone number.

I know from a lot of other people this happened to them too. They are spying on our everyday lives together with the NSA who has an office at Redmonds. The "new and improved Skype" is useless. It simply does not work reliably.

The interface is atrocious, but worse, the performance has deteriorated to the point that Skype is in fact useless. Calls don't connect properly, or connect with no video or a static video snapshot in blurry vision.

Skype used to be literally the best in the world, but now I cannot achieve anywhere near the same call quality. Have a look at the Google Play Store - the first 20 bits of feedback are all complaints! Microsoft keep saying "we're listening" but they are not. They are about to have another Nokia episode - I'm leaving Skype, and so will millions of others. Sell your Microsoft shares today! And the very privacy concerns I had you suggest Google? Microsoft and Facebook as replacements?

I guess I don't need any of them. I am aware this article is a little out of date but I think it links to some of the more recent Skype developments e. There are now a lot of "non tech-savvy" user left unable to video call. Both are app based but both also work on TV too. Skype lost some nice features with its latest iOS update. I can no longer change my status nor find information on other users, like birthdays and of contacts.

The new interface is awful; apparently they're trying to emulate social media sites instead of going with their tried and true look. The crowning touch for me is that after functioning flawlessly on my MacBook Air with After a couple of re-boots to my Mac and re-starts of Skype, it will sometimes run but crashes after a few minutes of inactivity. Killing off the Skype phone, without notice or warning and costing millions in equipment, wasted time and business loss, I for one will not buy ANYTHING from microsoft in future, Skype is gone for thousands of once loyal customers I will be leaving Skype for definite!

Since Skype have now unsupported these phones I will find an alternative. I have no idea why Skype have done this as these phone systems are not cheap!!! Also took some time to set up. If anyone knows why Skype have done this I would be interested to hear. I went through hell when my trusted Skype phone suddenly quit working.

Seeing that a lot of internet users have seemlier problems with the hijacked Skype I actually feel some relief. Cannot imagine such a technology power house like Microsoft can foul up things so badly. Microsoft is so powerful they can do anything to us commoners with impunity. I am moving to another country. Moving away from Skype because of being forced to tie it to a Microsoft account, which gives Microsoft the ability to connect recordings of Skype conversations with other personal information, such as one's profile and connections on LinkedIn.

The quality of Skype calls is very variable, and often you can hear yourself talking or these is a background noise that amplifies over time to drown out the person speaking. The worst offence recently has been the unsolicited, automatic and irreversible merging of contacts from Outlook and Skype. I like to keep work and non-work contacts separate in different Skype accounts, but now I have a contact list containing my work colleagues, my friends, my girlfriend, my ex-wife and my relatives.

What a mess Microsoft has made, and the worst part is you can't get rid of the Skype contacts. What kind of madness is behind that warped thinking?

Time to move on to another video chat app. Skype updated and I lost all of my contacts and now because I don't have outlook I cannot use it. Definitely gone down hill since Microsoft took it over. I will be looking for something else and I'm sick and tired of being channelled to somewhere I don't want to go.

I have been very happy with the service provided by Skype until Microsoft took it over and now I am continually channelled to a microsoft account to make changes to my Skype. I do not like the current Skype operated by Microsoft. Skype will be abandoned for something yet to be determined. The UI, the bugs are making it useless.

The final straw though, is the recent set of recurring partial or complete outages. Skype should be renamed to not responding. The last 2months it has gotten so bad that if it connects, it continually hangs and drops. I am looking into dumping Skype because themselves and Microsoft have dumped on me.

Without any prior warning my Nokia Windows phone no longer connects to Skype because it uses Windows 8. As of 17 July I have just discovered, this is no longer supported by updates, unless you have the 1 gb version of my phone when you can upgrade to Windows Unfortunately mine is the mb model, Microsoft advice is risible, buy a new phone, as if! I only use it for calls within the country, free on any network, and calls back to the UK using Skype, if it was a car it would be extremely low mileage.

Microsoft get more and more arrogant and domineering, though I suppose the same could be said of a number of big American software companies. Anyway, to say I am extremely angry is to say the least. I have a Skype internet phone but it is useless now as I can't sign in, it keeps saying it is off line, I can manage to get it online but in only a few seconds it goes offline.

My laptop still works with Skype but I need a proper internet phone for some calls. People getting locked out of their Skype account seems to be a huge problem. I'm going to need to look into this. I've been in touch with Skype after going round in circles and I have been told by them that Skype no longer supports Skype phones.

This to me seemed a little weird as they have just recently debited my account for the u. How can they charge me for something that no longer exists. I have had to cancel my subscription so that I'm not charged in the future.

I want my money back from Skype for having made my Skype dual phones useless! At best only 1 handset can sign in for about a minute or so then it goes offline and retries to sign in again and repeats this endlessly until the rechargeable batteries run almost flat while sitting on the charger base. The new skype android app is the biggest crap ever, no where you can find any settings to log in or out, no status showing anywhere no ringtones settings,..

You claim that the problem is resolved but it isn't for me, read https: I actually managed to speak to someone from Skype and was told that Skype no longer supports Skype phones. I also had 2 Skype Belkin Wifi Phones. So hundreds of dollars of equipment made useless Can call but can't receive. I have abandoned Skype. I do not use a Smartphone and have no intention to get one in order to use Skype and I'm not going to leave a PC on with Skype running either So Skype is history for me I suspect the next thing to happen will be Windows 10 on all my 10 computers But I have Linux images ready to go when that happens That bad headed idiot SatNad is running MS into oblivion After last update on ios version 8 I believe skype has become unusable.

Cannot connect to other people - only texting works, the interface is confusing. Reasons to abandon Skype -- 1 It's buggy -- calls wrong numbers, won't connect, redials last number when you enter a new one, number pad won't work in calls My opinion, not going to say more, but it's caused me numerous problems.

I can't prove my identity to Microsoft. Ya'll don't have much imagination in that regard. I use an old Samsung Ace and now skype won't run unless they download the updates, the updates are NO longer compatible with that version of Android, so meaning I need to buy a brand new phone with an updated android, you wouldn't believe the amount of junk they push down on you, and you can't even uninstall them, pretty much like what Windows 10 does to its users, it will push down updates whether you like it or not, and it will reboot when it feels like without giving you any choices, in other word Microsoft and co will own your own computer and device.

I use Linux and use free apps. Skype is frustrating since the update. I cant send or receive calls. The calls show up as missed but they were never seen to answer!

I really dislike the update. Its difficult to find features, i cant tell when contacts are on line and im ready to find a new ap soon! Only able to send messages and files to each other. No notice of incoming Audio or Video Skype calls. We'r not blocked by each other. Both have latest skype ver. Other contacts connect just fine. Skype or rather microsoft have stopped supporting my router connected phone been with them since it was Skype so I have no need for them now. BUT I bet they are still connecting my monthly sub.

I will use my SIP phone easier and less complicated than using skype on my computer! So, bearing in mind my previous comment, I have signed up for Google Hangouts per the list provided in this bulletin, to replace Skype. We will see how it goes. I very much appreciate this information bulletin. It saved me a lot of time in researching options to replace Skype. I have been a Skype user for 9 years.

Most of my calls are international, frequently made in countries other than the US. My computer runs on OS Before this month, the upgrade appeared to be optional. Now, it is mandatory. Therefore, I am now unable to use Skype.

Also, there have been numerous irritating things with Skype. What used to be a simple procedure to make a call is now more complex.

Navigating the screens are more complex. Skype appears to be charging more, or perhaps the method of charging for calls has changed to my disadvantage. Sometimes it takes a long time to make a connection. However, once the connection has been made, it appears that the quality of the call has improved over time.

The general impression that I have developed is that: Skype originally placed customer service as its number one priority. Now, I believe that customer service is a lower priority. Same situation for me Donald. I have been using Then one day Skype wouldn't let me sign on with its old version and its newer version wouldn't run on OK, bit the bullet Pigs never make money Now, no one in my corporation will ever be allowed to use MS apps for our business Steve Jobs at Apple would never have treated his customers this way which is why Apple is the richest company in the world!

Skype now requires an advanced operating system - os My old computer runs on os Up until the last few days, the update was optional and Skype functioned well on my computer. Now, the update appears to be mandatory and Skype will not let me sign in. But other little things have been irritating recently. What used to be a relatively simple process to make a call has become more complex.

Navigating the screen is difficult. The charges - the method of charges perhaps - appear to have increased. Frequently I do not get through quickly. Generally, once connected, the quality of the call has been good and improved over time.

The original Skype placed the customer interests first. Customer interests are lower priority with this new Skype. I'm looking for an alternative to skype which has an ability to create a personal voice message greeting.

Does anybody know one? Microsoft has progressively destroyed Skype. I have enjoyed Skype for years. Yesterday it offered an 'update'. I now find my contact list has disappeared, and incomprehensible 'bots' have taken over. Indeed, it is a chilling preview of the artificial intelligence world in which MS 'experts' wish us to live, and so, in its self-serving paternalism, severs all our inconvenient ties with human beings.

Perhaps those Microsoft clever dicks are already androids who have taken over. Have you tried to get in contact with Skype to see if they can rectify the problem? Skype won't recitfy the problem, because Skype is the problem. This June update is a ground up "re-launch" of Skype and it is universally hated. I have never seen such a poor rating following an update.

Microsoft tell us they listen to feedback - ha! I guess the same twit that said that also signed off this update without testing or even using common sense. I do love the " Me I'm no where near being that politically correct though we won't go there This allowed us to make paid calls to landlines, and free calls to Skype users by dialling a 2-digit shortcut code.

Then Skype discontinued support for shortcut codes; we got around this for a while by using third-party software called SkypeMate. But the latest versions of Skype don't support USB handsets at all. Unfortunately, none of the products mentioned in this article appears to be a suitable replacement. Skype issues new versions almost weekly, and each seems to have fewer facilities and more bugs than the one before.

We have now stopped using Skype completely, but have yet to find a product that offers the same facilities as the early versions. It seems a trend that so many people are experiencing many problems after small updates. For me, Skype is just ridiculously slow. When I load it up, it takes over 20 seconds just to display my contact list. I am abandoning Skype for Android permanently today, not because I want to but because Microsoft has forced many users to do so just look at the Skype support forums and news articles.

Any version after 6. Only option left is to use a different chat service such as Facebook or Telegram. So moral of the story is, Microsoft is obviously trying to get rid of as many of their users as possible, maybe to ease traffic on their servers? I wish I knew what the deal was. It is impossible for me to believe that they are actually this utterly incompetent, so the only possible explanation besides insane amounts of incompetency must be they are trying to remove as many of us users as possible.

So, for the first time since Skype was first introduced I am now a Skype-less individual. Going to keep trying Browser after Browser to see if we can force the Web version to work. Skype sent all my contacts to Microsoft before it even gave me the chance to turn that option off. And the best of all this is, you can't even write them feedback on their website unless you log in with a damn microsoft account.

That's it, that's enough, skype is gone for me and will never come back. Last week I called NZ on Skype. Today when I tried all my contacts were gone and only option was new app.

Microsoft did this with no permission or even the. Courtesy of advising new pricing. I will never open a Microsoft account. After every update, Skype seems to be losing tons of readers now. In my opinion, it's only a matter of time before Microsoft launches something new, but similar and better , and simply scraps Skype. All my contacts were uploaded and I could find no way to delete contacts on the app. Plus, when I went online to cancel my Skype account, I was informed that I would also loose all information on OneDrive, messages, etc.

So Microsoft has linked everything together and forces you to use Skype if you use other apps such as OneDrive? And I will have to look for a replacement to stay in touch with friends and family when I travel abroad. Skype has just pushed out a 'beta' version for Linux users that has NO settings controls for hardware, or any of the other granier elements of their application.

You can't even switch from the integrated camera on your laptop to a usb connected camera. The older version was retired. Microsoft routinely does this sort of 'downgrading' of every piece of software it purchases that is Linux compatible. To me, it stinks of monopoly building of the same nature that Google is now being sued by the EU for dabbling in albeit by other methods.

Microsoft has so dominated the commercial application market that the entire world is now facing jeopardy from attack vectors on it's operating systems simply because people have no alternatives for their business applications that they know of. Skype is now in the hands of a global tyrant, and Linux is not 'in' with their philosophy Yea, I doubt MS put much effort into making Skype compatible with other operating systems.

Keeping those walled gardens as closed off as possible is too important: My issue with Skype is now that Microsoft owns it they are pushing an operating system upgrade and soon will no longer support XP.

Agreed, I believe Microsoft is becoming the first corporate entity that truly needs to have a Military force to go destroy it. Ten years ago I loved this company and now its about as evil as the devil himself.

Their issue with pushing people to Windows 10 is particularly harsh. They're so adamant to get everyone upgraded, they've stopped caring for the people who just don't have the hardware for Windows Switch to Linux any flavour and run a pirate copy of windows 10 pro as a virtual machine in virtualbox.

Skype was great until Microsoft got their hands on it! Their latest update does not accommodate Bluetooth speakers. So if you are not at the pc wearing a headset, you can't hear an incoming call. How useless is that! Also, you can't gather several people around to participate in a call.

I'm evaluating the alternatives With update Skype "disappeared" most of my contacts, all of my history save one, went through hell to sign in on Iphone even after password change s , incomprehensible menu symbols and presented me with a monster.

To top it off I cannot get a refund for my Skype Credit. What the hell are these people thinking? I have persistent difficulties with signing in. They say that my account was suspended, that it is associated with sending a lot of spam and they, of course, want ensure i am the right user Surely, i'll switch to another way of internet calling, as this is too annoyning.

A year ago i bought a Nokia phone and there are so many issues with it After 2 days of using Skype I have been reminded once again why you should never use Microsoft products. Went to Skype this morning and they had locked me out of my account! They want to force users to give a phone number! Skype said "we'll send a code to your phone to prove it's you" or similar. They sent the security install confirmation code via email, so why can't they do so this time?

Because then the Microsoft haven't added another juicy phone number to their databases for who knows what reason in future - telemarketing? A phone number doesn't prove identity any more than an email does, so it's bull. Thanks for your article. Going to delete Skype and try other hopefully nicer! Skype was truly great in its day. Then it started delaying me with "Improving my experience" every time I called someone.

Lately it keeps trying to make me upgrade quite frequently and I then get Error , which has no clear solution anywhere I can find. The only way I can get the upgrade to work is to reboot my machine and upgrade Skype before doing any other work. If Microsoft can't figure out how to install their own application on their own OS, without an error, or at the very least with an error that has an explanation, I believe we are all lost!! Skype was awesome until Microsoft bought it.

Then, as with all Microsoft software acquisitions, it was ground into garbage. I have PAID for their service and not only does it not work - there are no customer service agents available for live help. Unlike in the old days, when service was awesome. I used to love it, it's all I ever wanted to use, not now it's hard to maneuver, hard for those that are computer illiterate and so, in it's aim to reach others, it has lost a lot more.

It's not a good choice for many reasons, and with so much more out there, with better everything, why stay with it. I need video chat not more phone help good grief. As of June 1, , Skype no longer supports 3rd party hardware that is used to make Skype your home phone.

I can no longer receive phone calls from anyone who is not on Skype, and even then, it's only on my iMac. The device I used to integrate Skype with my V-Tech phone system is now useless. Looking for something new Skype got rid of the audio controls. I would listen in on rehearsals of concert bands and to make it work we needed to turn off the auto-leveling of the volume to prevent "pumping' and dropouts.

This seems no longer possible in Skype. Which is too bad. It was a great tool for remote rehearsal. The scumsuckers are abandoning my hardware.

I will not get a new android 7 phone just so I can continue to use Skype. They can sit on it and spin rapidly. And I want my Skype credit refunded, little that it is. I'd been using Skype on Linux for the last four years With this new redesign, Linux support is being extinguished.

And so have most of my friends, and a few family members. It does everything Skype can; well, everything that I need it to No menu bar and I couldn't figure out how to ad a phone contact. Lots of time wasted until I was able to revert to the old version. I have Skype on more than one system so I tried on iPhone to call mum but no joy so I reloaded Skype put in name and password it was rejected wrong password so to save fuss I decided to change code entirely.

Tried to call daughter from kindle Skype password wrong so i tried old password but no so tried new again but no again, I am 60 and am faster than Skype at updating its shit shit shit. Tried many alternatives and settled on ooVoo. Works just like Skype used to, in the good old days, when it was simple and reliable. No mobile account required. Lot of clicks before you can start typing and you cannot see message thread!?!

I am not able to reach Customer Help per email neither per phone. All help is automated, the Center web pages, the chat. The yearly subscription of around 70 Euros has disappeared from my account and I cannot reach support to get it back. Why do Microsoft always fix something badly which was not broken???? Since they took over Skype they have ruined what was a very good communication tool.

I have just created a new skype account and find that my username is my phone number. That is ridiculous, I can never remember my phone number. What happened to the easy to remember unique skype name. For the next day or so I will stagger along with that stupid account while I check out the alternatives.

I will then cancel the skype account when I have downloaded a suitable alternative. Please sack whoever made the decision to no longer use unique easy to remember skype names. I think it's just such a huge company that it can't keep up with the more agile players that have snuck up and are now taking over.

It wouldn't surprise me if within the next years, Skype folded. I have had my private skype account for years, yesterday I decided to create another one for business purposes, all went well until after logging out to change accounts I can't log in again.

Thinking there must have been a bug in the system I actually created a second new account not my normal behaviour, but was seriously confused by the weird response lol just to realise I had the same problem on my neck. This is insane and reading the comments to this article I'm happy to see I'm not alone in this skype mad house Getting permanently locked out of accounts seems to be a theme here. I'm hoping Skype has some kind of fix soon!

They painted themselves into the corner while trying to control users to the max and simultaniously getting to stealing as much data as possible. The code must be so corrupt by now a whole new script will have to be written. It's the same with all empires eventually the giant cant support its own weight anymore. Skype should be simplyfied, back to basics again, if that is even possible with Microsoft as the owner. Web based more anonymous tools will probably take over, users becoming more aware about privacy and so.

Thanks for your reply: After many years with Skype, they have now removed the personal voicemail message facility, making their product useless to us. We are now looking to move asap because of this. That just isn't acceptable to anybody. Useless is a good description. And why would they do that? It can only be that they don't even understand what people want from a phone.

As far as I know, you can't even pay extra for the feature and I would even though it would anger me almost as much. Please publish if you find a better solution. The removal of a 'personal' greeting. We are a charity offering simple IT courses to those who need them. We subscribe to a Skype number and run a virtual office, manned by volunteers. Our clients, already dubious of IT, need to be greeted with a welcoming greeting not a generic robot. This is appalling and we will most certainly looking for an alternative.

Lets start by the simple fact that they hide customer support and you will be able to reach them only on certain matters if its SOS matters that got to do with payment or security violation and you will be able to open a chat with someone that doesn't know how to deal with things like that, but in all other issues they will forward you to their help section which is not updated since a while - in my case I was trying to record a voice greeting and couldn't find it and continually was referred to more help content or the community.

Is someone can recommend a similar service to having a Skype number for my business.. My skype identity was stolen - with some money in the account. There was no way of contacting Microsoft to fix this. Providing details of prior financial transactions on the account at their request failed to convince them that I was the true owner of the account.

Locked out of my account simply because I was logged in on 2 different devices at the same time. No way to appeal other than submit a form which results in the response that I haven't given sufficient info and I should submit another form with the exact same questions which then gives me the same response repeat ad nauseum like a Kafkaesque nightmare. Got a windows wifi phone. With all the call drops and people will not pick up for that number that shows on display.

It is not worth it amymore. Used to be very good, but now shit. Written like a military field manual, only without the military logic -- just the typical illogic of Microsoft-think. I can remember when the changeover from 1. I will glad be trying out the alternatives listed above. As for my Skype contacts, I suppose I'd better get them recorded now before Microsoft starts charging me for their management and then makes it impossible for me to to export to another system.

Some things never change. When you first install it it extracts lots of personal information which it passes to Microsoft who pass it to their friends for ads serving , then when you try to log in it always says "there is a problem with your Microsoft account". What has the maker of my television got to do with using a computer software program.? I remember in the early 90's that Yahoo Messenger was able to do far more than most of these shonky "apps" do now until it was 'knobled'.

The lost art of computer programming: Everyone is so obsessed with dumbphones and trying to make cash by issuing completely useless "apps' via Google's cashmaker interface that they have forgotten how computers work haha. Is there anyone out there who can program or are we consigned to a future of Microsoft morons who cannot even speak their own language When they deleted the ability for me to see the local time at the location I was calling - that was it.

What a dumb action by Microsoft but then what can otherwise be expected!! Used Skype happily for years. Yesterday they simply changed my password without my permission to my Microsoft Account and told me to login using that. Now totally locked out of my account with ten euro unused credit. Trying to recover password turns into an absurd password loop. I can't believe an online company would simply change your passord without any warning or without your permission!!!

Until up to version 7 skype worked ok. It kept nagging for upgrade, but otherwise I didn't have any problems with it. Then it stopped working, logged me off and demanded upgrade. I upgraded to version 7 and bizarre things started. One day I can make calls, the other day I cannot - only chat available. I ran SRT utility, reinstalled skype tweaked firewall - nothing helped. I need to find something else more usable. I don't like that I am forced to link microsoft, can't unlink it without deleting my entire account, can't seem to edit much.

I don't enjoy being bullied into staying with a company. And until I make sure all my email business is taken care of I can't delete my account. Basically, I had a Skype account before Bill Gates' evil empire took it over. They have decided in their infinite wisdom that they don't like the answers I have given, and there is no appeal. So that is that.

I need an alternative. I got my Sax lessons over skype for about 3 years. This required my system to be able to hear and transmit both my Sax while I was playing and the Backing Music I was using. Now my system will not carry music from my Sax and Backing music at the same time. I had to turn up the volume for my instructor in France to hear the backing music while I was playing and as soon as I did the amp began to scream.

Also general line noise. So we continue our search. I've had two accounts with Skype over the years and today when trying to log on, neither will suddenly recognize my password. And do you think the recover password or reset password is simple? Rather than a simple email sending me to a link to create a new one, Microsoft spiraled me down into the 5th circle of hell asking me to verify my existence remember those I've skyped back in the 70's or how much to the penny I might have paid for previous skype services -- then on what credit card, and what the license plate was for the postal guy who delivered said credit card and what color shirt he was wearing at the time.

Okay, so I might be exaggerating a tad for effect, but not much. Then I tried to find a phone to call Skype in order to scream at someone-- it doesn't exist. Tried to find an email to email someone so I could type-scream--the system just cycled me back into the aforementioned fifth circle of hell. It really really really really really is insane!

How do people like this stay in business. I dare someone from skype to log on and pretend the need to reset their password a password they know is correct in the first place. The lack of intuitiveness, lack of simplicity, lack of availability, lack-lack-lack Oh, and did I mention that their system apparently won't email at all to Apple Mail. I figured that out after filling out their forms 3 different times. They deserve to go under. I'm stunned by the number of people who've commented on the article!

The list of complaints about skype is mind-boggling! I had same problem. How is it acceptable to suddenly change your passwords and login details without permission or even prior notice. I'll just add this; at least the browser 'app' https: Wouldn't like to say for how much longer, mind you..! Skype is no longer worth the time and investment especially since Microsoft took over. First of all, there is no logical reason to remove the time feature for all your numbers unless the people you call are in your same time zone.

Second, they put so many barriers to entry for their service support emails that you do what I think they want you to do - give up. Third, there does not seem to be any adults in charge. You make a comment on the community site and instead of providing answers they now want to hand out trophies or kudos for contribution.

This may be hard for snowflakes to hear so a trigger warning. What you might want to do is upgrade your business acumen so that it is easy to do business with your site. Last, the FAQ process is useless. Type in "how to find the date I first signed up for Skype? Last but not least. Time to know that the hype in Skype is just that - hype. I only found out when new friends tried to look me up and said there was no such user.

Logged on, found out I have been suspended. Tried to reinstate, not allowed unless I cough up my PII - Personally Identifiable Information you know, the stuff you're supposed to keep secure? I was one of the very first users way back a dozen or so years ago. I'm suddenly not valid? And, there's no way you could think I'm under 13 when I have been using you for 13 ish years. So it's not a keeping track of minors issue So, once again, MicroSucks buys something just to ruin it.

I am just so over Skype. When I first found it in , I was over the moon. It was a lifesaver when I did a teacher exchange program and ended up in Riga, Latvia for a year. Since then, I have lived in Germany, and I rely on it heavily. I like the idea of having a U. I have tried to overlook the problems for years, but they just keep multiplying and seem to have started when Microsoft acquired the company.

Sometimes it just rings and rings and rings for a caller, and they never get to leave a voicemail. More than half the time, the phone doesn't ring on my Windows 8. I cannot listen to the voicemail I do manage to get on my phone because Skype doesn't support voicemail on Windows 8.

What the heck is up with that? And now, for the past two days, my phone does not ring at all on ANY device. It rings and goes to a voicemail message that is not the one I recorded, but a generic one with a foreign accent.

Anyone calling would think they'd reached the wrong number. I have pretty much had it and am looking for something that gives me the ability to have a U. When I find the right thing, adios Microsoft. I've had a lot of similar problems, with making calls, and adding new contacts.

This is the issue with companies that once had a near monopoly. They relax, forget to innovate, and before they know it, they have a massively outdated product. Skype used to be perfect. Since the worlds richest man has owned it Bill Gates it has cut me off every five minutes and there is no live support.

Its now dow graded to junk status. They just dropped the local time feature from each contact. Wi many international contacts and many of them flying hither and yonder, you want to make sure you are not bothering them in the middle of the night wherever they are. Skype just keeps getting harder and harder to use, especially since Microsoft got it.

Its completely not user friendly. Maybe if you use it every day you can know where all the hidden features are. Hope to find a good alternative. It makes playing even basic games, or watching netflix, with my boyfriend I've relied on skype for years, and only noticed the problems getting increasingly bad to the point of being unbearable in the past 5 months or so.

Oh wow, that's strange. I concur with Louis, at March 21, at 1: Skype updated itself, locked me out until I created a Microsoft account. Then demanded 24 hours for me to verify the anonymous account, that I have a valid password for was indeed mine.

I don't like to put myself out there, I don't want the world to know where I live, what I do, it was merely so my family could contact me. I'm only switching because Skype required me to do an update and in the process doesn't work anymore. I have Skype 6. I've searched for a solution and tried a few but it's useless. So, I've done something I don't easily do. Skype customer service has to be the worst in the world. It is impossible to get a direct answer from anyone.

Their help forums send you around in a circle just waiting yours time. My wife was locked out of her account and she cannot answer enough of there security questions to allow to be reset by the Skype website- basically " Computer say No" I shall abandon Skype and will be persuading my friends, family and business associates to follow suit.

The latest version of Skype doesn't work with my version of Windows. So I downloaded an older version. As soon as I connected, this message appeared: Pretty much a "Catch" sort of situation. They are apparently easily hacked. I don't use Skype daily, but once every few weeks or months I have a need to make voice call over IP. In the last year every time I have attempted to get on I have had to go through the foolishness IDing myself and changing my password sometimes twice in one day or two or three days in a row.

It is painfully time consuming and often still leaves me with no service of poor service. But just wait till you attempt to close your account. That is an even more painful waste of my time again. Skype and microsoft appear to have absolutely no concern for my needs as a customer and consumer of their products. Then when it is all done they say you have succeeded in closing your account it will be closed in 60 days. I have been a PC and therefore microsoft user for more then 20 years, now a Mac user for the last 3 or 4 years.

Mac is not perfect, but customer service with microsoft does not exist and I have always gotten a person on the phone with me from Apple even on devices that are 2, 3 and 4 years old.

Bye, Bye Skype and microsoft. I have just given up with Skype - their customer service is a joke - it's impossible to call them and the chat line is pathetic. They used to be good but now that Microsoft have taken over it is just totally hopeless. I am abandoning Skype because it blocks my account for no legitimate reason, claiming that it has detected suspected activity.

This is absolutely wrong. I am a professional in Computer Systems Security, and my password conforms to the highest security standards. As I see it, Skype does this only to force their users to give out their mobile phone numbers.

So sad that Microsoft has decided to completely ruin this product and their users' trust in it. After wasting a day, I am abandoning Skype as it forces you to link to a Microsoft account, if you have an old skype account, one cannot unlink that from your Microsoft acc I checked this with support , so you have to create a new Microsoft account, BUT you cannot use just any old email address to create a Microsoft acc, no no, its got to be a generic domain such as Gmail not a work domain.

So then create a email for the sole purpose of creating a MS acc for the sole purpose of creating Skype acc There seems to be no solution to this from skype forums I installed all and everything, cleaned up even the registry.

The old version on an XP laptop is still running fine. I can also not use the online skype MS explorer , because skype stopped detecting the webcam: Black image on my side.

The others can see and hear me, I hear them too but cannot see me and not them. Had skype re-intsalled many times in the past, nearly any update produced new problems instead of solving problems. Skype is not working in Opera anymore. I hate to update or upgrade software. I particularly hate to be forced to do it in order to continue using the software, and I particularly hate being forced to do it by Microsoft.

Microsoft just forced me to install the new version of Skype. I could no longer login to Skype without installing the new Microsoft version. So, sadly, I am now looking to replace Skype. Skype continual forced updates. I was happy with older version but now the new version refuse to work on old hardware.

The new owner microshit company force us to buy new computer for using for basic operations like talk on skype. Why is necessary to buy an new computer or to install win 10 shit for that? This is usual microsoft bullshit to take our money for nothyng. Microsoft is not a company, is a criminal organization. Freaking nightmare updates that will only work if you have windows Files after files after files missing Oooops, you have another file missing.

Problems with Skype are multiplying.. The common one all along has been call dropouts and poor picture quality, probably from congestion.. Video calls to my partner overseas are precious, so it's frustrating.. Another call dropped when Skype sent an ad for its update - which I had already seen..

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Download Skype for your computer, mobile, or tablet to stay in touch with family and friends from anywhere. Skype to Skype calls are free - but to call a mobile or landline from Skype, you need a little Skype Credit or a subscription. If the person has more than one phone number saved, you can select the number you want to call from a drop-down list. Up to 25 people (24 plus yourself) can be on the same. Skype keeps the world talking. Say “hello” with an instant message, voice or video call – all for free, no matter what device they use Skype on.