My iPhone Won’t Connect to iTunes. The Real Fix For PC & Mac!

If you use a Mac

If you can't connect to the iTunes Store, iBooks Store, or App Store
Leave a Reply Cancel reply. If you are accessing the App Store over your 3G or 4G connection, that may be the root of your issue. Update iTunes and Safari Check if there is a new version of iTunes available. Work networks, for instance, may be set up to block certain sites and services to preserve bandwidth. First, click on the Apple in the upper left-hand corner of the screen to open the Apple Menu, and select About This Mac.

Check your connection

How to fix the ‘Can’t connect to App Store’ error on your iPhone or iPad

Apple makes no representations regarding third-party website accuracy or reliability. Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners. Make sure that your iOS device is unlocked and on the Home screen.

Make sure that your device is turned on. If you see a Trust this Computer alert, unlock your device and tap Trust. Unplug all USB accessories from your computer except for your device. Try each USB port to see if one works.

Then try a different Apple USB cable. Try connecting your device to another computer. From the list on the left, select USB. Disconnect your device from your computer. Unlock your iOS device and go to the Home screen.

Then reconnect your device. If iTunes opens, close it. Click and hold or right-click the Start button, then choose Device Manager. Locate and expand the Portable Devices section. Look for your connected device such as Apple iPhone , then right-click on the device name and choose Update driver. Select "Search automatically for updated driver software.

Press the Windows and R key on your keyboard to open the Run command. You can try to login to the App Store to see if it works. Thanks Robert for the tip! Some of our readers were facing this issue because they had disabled mobile data for the App Store.

Some users seem to be facing this issue because the credit card linked to their Apple ID has expired. So check if the credit card linked to your Apple ID is still valid by following these instructions:. Some folks have had success fixing the backup error by following these steps. Thanks Chas for the tip! Sign up for our iPhoneHacks Daily newsletter to get the top Apple news stories delivered to your inbox. Designed by Blog Consulting. In case you are not aware on how to do that, follow the steps below: Re-enter the password to your Apple ID to login again.

Check if Mobile Data Has been Enabled Some of our readers were facing this issue because they had disabled mobile data for the App Store.

Valid Credit Card Some users seem to be facing this issue because the credit card linked to their Apple ID has expired. So check if the credit card linked to your Apple ID is still valid by following these instructions:

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The iTunes Store, App Store, or iBooks Store may also not load anything at all, or unexpectedly stop in the middle of downloading content. If you have a separate issue where iTunes doesn’t recognize your iPhone, iPad, or iPod touch when you connect the device to your computer using a USB cable, get help. These solutions are effective on iPhone 4, iPhone 4s, iPhone 5, iPhone 5s, iPhone 5c, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus and iPhone SE. If you tried all the solutions listed in this article, and your iPhone can’t connect to iTunes store, contact Apple or visit one of their stores nearby. If you connect your device to your computer with a USB cable and iTunes doesn't recognize your iPhone, iPad, or iPod, get help. If you downloaded iTunes from the Microsoft Store.